Mad River Canoe

The Madriver Warranty

Limited Lifetime Warranty

At Mad River Canoe we work hard to build the best canoes in the world. Each canoe is built by hand, coupling exhaustive research and design with the finest materials and superior craftsmanship. Our canoes are warranted against material or manufacturing defects for the lifetime of the canoe. If you ever have a problem with one of our canoes, contact the authorized Mad River Canoe dealer nearest you.

Limitations

This warranty is limited as follows:

  1. The warranty is valid to any original consumer purchaser of a first quality Mad River Canoe from an authorized Mad River Canoe dealer, and is not transferable;
  2. Mad River Canoes sold as BLEMs or cosmetic seconds are not warranted against cosmetic defects, but otherwise will carry the full Mad River Canoe warranty;
  3. Canoes sold "AS IS" will not be covered under this warranty;
  4. This warranty does not apply to damage sustained by accident, neglect, improper use or handling, or normal wear and tear. Canoes that have been structurally altered will not be covered;
  5. In the unlikely event of a potential warranty problem, the consumer will be responsible for transporting the canoe to and from their nearest authorized Mad River Canoe dealer.

This warranty is in lieu of all other warranties, expressed or implied, with regard to the products of Mad River Canoe, Inc. In some states the above limitation may not apply.

We will not be responsible for any incidental or consequential damages resulting from any defects. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Warranty Exclusion

Our warranty does not apply to damage sustained by accident, neglect or improper use or handling, or towing, nor to damage caused by the elements, or normal wear and tear. We do not warrant canoes labeled "AS IS." We do not warrant canoes which are used commercially or which are structurally altered.

How to Secure Warranty Service

To make a claim, contact your local authorized Mad River Canoe dealer. All claims must be processed through a Mad River Canoe dealer. If upon inspection the dealer and Mad River Canoe determine that it is a valid warranty claim, we will either repair or replace your canoe at Mad River Canoe's option. If your canoe has to be returned to the factory for warranty inspection, Mad River Canoe will pay all shipping charges between the authorized dealer and to the factory. The owner will be responsible for transporting the canoe to and from their nearest authorized Mad River Canoe dealer, and any costs involved therein.

In its continuing product improvement policy, Mad River Canoe reserves the right to alter specifications without prior notification and without incurring any obligation to incorporate such changes in units already completed or sold.